• Where can ili be shipped to?

    ili can be shipped to the United States, Canada, United Kingdom, Australia, New Zealand and Hong Kong. 

    Please be aware that in accordance with our shipping partners, we are unable to deliver to APO/FPO/DPO boxes.

    If your country is not on the list and you would like us to deliver there in the future, please let us know here. We may add more countries depending on the demand.

  • How much does shipping cost?

    Shipping costs vary depending on your location and shipping service you select when purchasing ili. The total amount will be displayed at the end of the purchasing process before you enter your payment method.

    Please be aware that the shipping cost does not include any customs fees your government might charge you. Please check with your local government before purchasing ili to find out whether customs fees apply to you.

  • Can I change my shipping address?

    Yes, you can change your shipping address before ili is shipped. Once ili is shipped, it will not be possible to change the delivery address, so please make sure to send us an email with your order number & your new shipping address at support@iamili.com as soon as possible after you place your order.