this is faQ
What's the difference between ili and other translation apps?
1. ili is Wi-Fi free
Many other translation apps require a Wi-Fi connection and in order for you to use it offline, you'd need enough memory on your phone to download each language. ili on the other hand, is Wi-Fi free and can be used instantly.
2. ili's design is optimized for communication.
Since ili uses directional microphones, it only catches your voice. Most smartphones catch noise from other surroundings which may cause errors.
Using a smartphone
ili speaks to others directly
ili has a speaker facing towards the person you're communicating to. This makes it easier for them to hear. Smartphones on the other hand have speakers opposite of the person you're talking to.
How much does ili cost?
$199 for the remainder of pre-orders, and $249 afterwards.
Also, shipping is FREE if you pre-order.
Do I need Wi-Fi to use ili?
ili is Wi-Fi free
You don't need to look for an internet connection to use ili. It's Wi-Fi free so you can use it anywhere, anytime.
It's Wi-Fi free so you can use it anywhere, anytime.
See why Wi-Fi free helps you travel easier from here.
Why is Wi-Fi free possible?
All-in-one powerful CPU allows translation engine to run on in-device server without connecting to the internet.
Since it processes the engine with high speed, it translates your words in as little as 0.2 seconds.
Are there any benefits if I pre-order?
Pre-order ili and receive these benefits:
$199 for pre-orders, $249 for regular price.
International FREE Shipping
Wherever you live, your shipping fee is covered only during pre-orders.
Receive ili in 2017
General sales start in Spring 2018. If you would like to receive ili this year, we advise you pre-order it.
Can I add new languages to ili?
All you need is only one device to use multiple languages. We'll provide system updates for our customers.
If the language you want is not supported, you can request which language you want ili to have by filling out this request form.
Why ili is one-way, not two-ways?
For the time being, ili is focused on you, the traveler. ili's one-way translation is optimized for quick and efficient communication to help get you to where you want to go, tell what you want to do.
Here's a short video from CEO Takuro Yoshida explaining ili's one-way functionality and why it was preferred over two-ways.
Do you ship to PO boxes?
Sorry, we don’t.
What is ili?
ili is the world's first wearable translator specifically made for travelers.
Will I be charged immediately when I place my pre-order?
Yes, you'll be charged immediately when you pre-order ili.
I might need to change my address, is this possible?
Yes, you can change your shipping address. Please do so as soon as possible by contacting firstname.lastname@example.org.
When will pre-orders ship?
We're working hard with our development and manufacturing team and expect ili to start shipping in November 2017.
What's included with my pre-order?
One ili, one USB cable, and instructions.
When can I purchase ili?
We started pre-orders on May 30th and sold out the initial quantities of ili that are expected to ship in October. We are planning to start the second-phase of pre-orders within this month. Go to our top page and join our wait list and we promise to notify you once we start pre-orders again.
Will ili be available worldwide?
ili will be available in the US, Canada, UK, Australia, Singapore, China, Hong Kong, Taiwan, Thailand, Indonesia, Malaysia, and the Philippines.
My PC/Mac doesn't recognize ili.
Please check if the USB cable that came with your device is properly connected to both ili and your PC or Mac.
** The app currently doesn't support Windows 32 bit. An update will be available soon.
Updates are taking too long or timed out.
Please make sure you're connected to a high-speed network in order for your updates to run smoothly. Also, when you're updating your ili device, please make sure you have downloaded the app latest software from our ili traveler website.
ili's app isn't displaying my language.
You can easily change your language within the app.
At the bottom right of the home screen (grey), click the setting button. Afterwards, you'll be brought to a drop down menu where you can select your preferred language.
Can I update multiple ili's at the same time?
No. You can only update one ili at one time.
Are additional languages free?
No. However, the price is still undetermined. We will update you as soon as we fix the price.
What languages will be supported?
Right now, ili supports English to Spanish, Mandarin, or Japanese as well as Mandarin to English, or Japanese. More languages will be supported in the near future!
Is the translation perfect?
Currently, ili is designed for travel phrases (such as shopping, eating, reservations, and getting around). We're working hard to add more phrases and make ili the most convenient translation device for your travels.
Can ili be used in business conversations?
As of now, ili is best suited for travel phrases (such as shopping, restaurants, making reservations, getting a haircut, and so on). It's not suited for business communication and negotiations.
How fast is the translation?
ili translates your words in as little as 0.2 seconds. We're working hard to make future versions instantaneous.
Will it translate everything around me?
ili doesn't translate everything happening around you. So no, you can't eavesdrop on others :p
Can I switch languages?
Yes, you can switch languages by simply connecting to your PC.
Will ili's translation improve over time?
Yes, you can update ili's library as we add more words/sentences, thus allowing the translation to improve.
Does ili have male voice?
As of now there's only one voice, one really cute voice.
What's the difference between ili and other translation devices?
Translation is almost instant and ili doesn't require your phone or any other software.
How can I make sure if ili heard my voice correctly?
ili offers a playback feature for the sentences you say and you can double check whether or not they were recorded correctly.
Is ili waterproof?
No, ili can't go scuba-diving with you.
I want to buy over 10 devices. Can I have a discount?
Sorry, we're unable to provide discounts for those buying 10 or more devices.
How much does shipping cost?
Nothing! We provide free shipping if you buy ili during our pre-order period.
Where can I purchase ili?
On our website, once ili is released.